I purchased two Jackery items (e.g. a portable power station and a solar panel). Why did I only receive one package? Where is my other stuff?

1. Usually, we will ship two items with two separate packages due to the large size. 

2. You can see the tracking number for your packages via the shipping email we sent. 

3. Go to the shipping carrier website, enter your tracking number, and check the status of your package accordingly. 

4. Please feel free to contact us via email [e-mail] if you have any questions.